A registered migration agent is qualified to help you with your visa application and can deal with the Department of Immigration and Border Protection (the Department) and other organisations for you.

You do not have to use an agent to lodge your visa application, but they can be very helpful, especially if your case is complex.

The help an agent can give you and the help an agent cannot give you is in this table.

Can Cannot
can explain which visa options are available to you, and recommend a suitable option cannot guarantee your application will be successful
can prepare documents for your visa application cannot help you get a visa if you do not meet the visa requirements
can lodge a well-prepared application with all required documents, which can make it easier and faster to get a decision from the Department cannot guarantee faster processing of your application


can contact the Department or other organisations to discuss or ask questions about your application